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  • Orders
    Orders are subject to acceptance by The Seller, Enting Water Cond. Inc. Sending a purchase order or possession of pricing from printed materials from our website does not constitute an order.

  • Pricing
    All pricing is subject to change without notice. Clerical errors in quotations, quotes or any communications are subject to correction. All prices are F.O.B. our plant in Dayton, Ohio or any vendor we may drop ship from. If you are a wholesale account, you are required to contact The Company in order for us to set your account up for you. If you are not a currently customer, you will need to provide the necessary documentation to qualify for this type of account.

  • Taxes
    All purchases within the State of Ohio are subject to sales. The Seller requires the appropriate tax exempt certification. Any sales tax, use tax, excise tax or import or export duty is to be paid by The Buyer.

  • Shipping
    We will ship your order either UPS small package or UPS Freight or you can pickup between the hours of Monday through Friday EST from 8 AM till 4:30 PM.

  • Hazardous Materials
    Chlorine pellets, Potassium Permanganate and materials that qualify as Hazardous will be drop shipped from The Vendor and must be ordered in the minimum quantities that the vendor requires. By agreement with our vendor, we cannot sell Birm or MTM into the state of California due to Proposition 65.

  • Freight Claims
    The products that ship from The Seller leave our warehouse in good condition. It is the responsibility of The Buyer to inspect any and all shipments for damage. The Buyer must make the appropriate damage claim against the Freight Carrier. We will assist you as required. All such claims are to be made within a 48 hour time frame from receipt of the order.

  • Returns
    All returns are subject to approval. You must call or email customer service to request a Return Authorization number. Products that have been used or installed are not eligible for return. Products past 30 days of the order are not eligible for return. A re-stocking fee of 20% will be assessed if an RA has been provided and The Buyer must pay the return shipping costs.

  • Warranties
    The Seller does not extend the warranty to The Buyer beyond the stated warranties from the manufacturer of each component. Softener and filter tanks are warranted for 10 years up to 14" diameter. Control valves and salt tanks are warranted for 5-years. The application and installation of any products is not warranted by The Company.

  • Privacy Notice
    We are sole owners of the information collected on this site. We only have access to/collect information that you voluntarily give us via email or other direct contact from you. We will not sell or rent this information to anyone. You may opt out of any future contacts from us at any time by contacting us via the email address or phone number given on our website. We take precautions to protect your information. Any sensitive information is encrypted and transmitted to us in a secure way both online and offline. We use "cookies" on this site. A cookie is a piece of data stored on a site visitor's hard drive to help us improve your access to our site and identify repeat visitors to our site. For instance, when we use a cookie to identify you, you would not have to log in a password more than once, thereby saving time while on our site. Cookies can also enable us to track and target the interests of our users to enhance the experience on our site. Usage of a cookie is in no way linked to any personally identifiable information on our site.